Cancellations should be done directly in your CARIFY Account - simply log in, go to My Subscriptions and click on cancel my subscription. You'll be able to book a return delivery at the same time if you need one. Please note the following rules for a standard termination:
You can cancel your subscription with a notice period of 14 days to the official start date, once you have reached the minimum subscription term you booked for. If you don’t cancel your subscription, it will automatically keep running every month (except if in the case your abo is a a Fix Package and the garage asks to have the car back - for this you would be informed 30 days in advance).
To cancel, log into your CARIFY account and simply cancel your subscription directly from our platform.
For example: You book a minimum 3 months subscription and you receive your car on 11.11.2021, which is the official subscription start date. If you want to keep the car for 3 months only, you will have to notify us on the 28.01.2022 latest so you can hand it back to us on the 11.02.2022.
Unfortunately we cannot cancel a subscription earlier than the minimum subscription term as we and the car dealership have negotiated the best deal for you.