When we hand over the car to you, we will look at the car together and take notes & pictures of any pre-existing damages. Additionally, we will take a picture of your driving license. The whole handover should take about 30minutes.
When handing back the car, we will go through the same process to make sure the car is in the same state as when you first received it. If there are any damages, we will assess if it is part of the normal car usage or if it needs to be fixed. In case it needs to be fixed, we will have to invoice you for the reparations according to the insurance policy.